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KEPO SUPPORT

Your one‑stop resource hub for documentation, order assistance and after‑sales guidance.

Get access to product catalog resources, technical references, order process guidance and after‑sales support for your office chair and sofa wholesale & commercial project orders.If you cannot find the resources you need here, reach our sales team for direct assistance.

SUPPORT RESOURCE CENTER

Product Documents & Catalog

Browse our latest official product catalog for ergonomic mesh chairs, leather executive chairs and custom office sofas. View product specifications and available options for your sourcing project.

Frequently Asked Questions

Find answers for common sourcing questions, including project drawing requests, MOQ, samples, OEM customization, lead time, warranty and shipping topics.

Custom & Sample Service Guidance

Understand workflows for sample requests, fabric color adjustment, private logo OEM, ODM development for office chairs and sofa projects.

Showroom Visit Preparation

Check guidance for booking your foshan factory showroom visit, what product lines you can inspect and pre‑visit preparation tips.

When your order is in production or after goods arrive at destination, we provide the following support:

‑ Periodic order production progress updates upon request
‑ Pre‑shipment inspection guidance for bulk and project orders
‑ After‑sales problem submission instructions: submit order number, photos & video evidence for quality case review
‑ Spare parts quotation support for commercial project maintenance needs
‑ Warranty term clarification for office chair mechanisms, sofa frame and structural components

Note:Warranty excludes normal wear and tear for upholstery, mesh fabric and rolling casters. For urgent support, please contact sales via whatsApp.

KEPO SPACE order tracking dashboard, production progress sheet and pre-shipment inspection report for office furniture bulk orders

Still require personalized assistance?

If none of above resources resolve your questions, submit your inquiry to our sales team. Please provide your project background, target products and order reference number (if applicable) for faster feedback.

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Furniture for life

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